Solon Barocas

SSC Seminar Series: Solon Barocas (Cornell University)

Solon Barocas

Refractive Surveillance: Monitoring Customers to Manage Workers

Wednesday, April 4 2018, 12:30 pm to 2:00 pm

Mackintosh Corry Hall D411 

Collecting information about one group can facilitate control over an entirely different group—a phenomenon we term refractive surveillance. We explore this dynamic in the context of retail stores by investigating how retailers’ collection of data about customers facilitates new forms of managerial...